If you find yourself typing the same emails over and over — follow-ups, introductions, status updates, meeting requests — Gmail templates can save you hours each week. Instead of writing from scratch every time, you store a pre-written message and insert it in two clicks.
This guide covers how to enable and create Gmail email templates, includes 10 ready-to-use templates you can copy right now, and explains what to do when templates aren’t working as expected.
What Are Gmail Templates?
Gmail templates (formerly called Canned Responses) are saved email drafts that you can insert into any new message or reply. They’re built into Gmail at no extra cost — no add-ons or extensions required.
They’re ideal for:
- Sales and outreach — introductions, follow-ups, proposals
- Customer support — FAQs, acknowledgments, resolutions
- Internal communication — status updates, onboarding, project check-ins
- Recurring admin — invoices, meeting requests, reminders
Templates store the subject line, body text, formatting, and attachments. Once saved, you insert them from the compose toolbar in seconds.
Google renamed "Canned Responses" to "Templates" in 2019. If you use Google Workspace (formerly G Suite), the feature may still appear under the old name in some admin settings — they are the same thing.
How to Enable Gmail Templates
Gmail templates are disabled by default. You need to turn them on once in Gmail settings.
Step 1: Open Gmail Settings
- Open Gmail in your browser
- Click the gear icon (⚙️) in the top-right corner
- Select “See all settings”
Step 2: Enable Templates
- Click the Advanced tab (or “Labs” in older Google Workspace versions)
- Find the Templates section
- Select “Enable”
- Scroll down and click “Save Changes”
Step 3: Create Your First Email Template
- Click Compose to open a new email
- Write the subject line and body of your template
- Click the three-dot menu (⋮) at the bottom of the compose window
- Go to Templates → Save draft as template → Save as new template
- Give it a name and click Save
Step 4: Insert a Template
- Compose a new email or open a reply
- Click the three-dot menu (⋮) at the bottom
- Go to Templates and select the template you want
- The template content populates instantly — edit as needed before sending
Keyboard tip: Press d to open compose in a new tab, insert your template, then tab through the To/Subject fields to fill in recipient details quickly.
10 Ready-to-Use Gmail Email Templates
Copy any of these templates directly into Gmail. Replace the [bracketed text] with your own details.
1. Cold Sales Outreach
Subject: Quick idea for [Company Name]
Hi [First Name],
I came across [Company Name] and noticed [specific observation]. I help [type of companies] with [problem you solve] — typically [outcome/result].
Would it make sense to connect for a quick 15-minute call this week?
Best,
[Your Name]
2. Follow-Up After No Reply
Subject: Re: [Original Subject]
Hi [First Name],
I wanted to follow up on my previous message. I know things get busy, so I didn't want this to slip through.
Happy to send more details or find a time that works better for you. Just let me know.
[Your Name]
3. Meeting Request
Subject: Quick meeting — [Topic]
Hi [First Name],
Would you have 20–30 minutes this week to discuss [topic]? I'd love to get your thoughts on [specific agenda point].
Feel free to pick a time here: [Calendar link]
Or let me know what works for you and I'll send an invite.
Thanks,
[Your Name]
4. Meeting Follow-Up
Subject: Notes from our call — [Date]
Hi [First Name],
Thanks for taking the time to chat today. Here's a quick summary:
**What we discussed:**
- [Point 1]
- [Point 2]
**Next steps:**
- [Action item 1] — [Owner], by [Date]
- [Action item 2] — [Owner], by [Date]
Feel free to reply if anything is missing.
[Your Name]
5. Customer Support Acknowledgment
Subject: Re: [Customer Issue]
Hi [First Name],
Thanks for reaching out! I've received your message about [issue] and I'm looking into it.
You can expect a full update within [timeframe, e.g., 24 hours]. In the meantime, if you have additional details, please reply to this email.
[Your Name]
[Support Team]
6. Project Status Update
Subject: [Project Name] — Status Update [Week/Date]
Hi team,
Here's a quick update on [Project Name]:
**Completed this week:**
- [Item 1]
- [Item 2]
**In progress:**
- [Item 3] — on track for [date]
- [Item 4] — blocked by [dependency]
**Up next:**
- [Item 5] — starting [date]
Let me know if you have questions.
[Your Name]
7. Invoice / Payment Request
Subject: Invoice #[Number] — [Your Company]
Hi [First Name],
Please find attached invoice #[Number] for [service/product], due on [Date].
**Amount due:** $[Amount]
**Payment methods:** [e.g., bank transfer, PayPal, Stripe link]
If you have any questions, I'm happy to help.
Thanks,
[Your Name]
8. Job Application Acknowledgment
Subject: Re: Application for [Role]
Hi [Applicant Name],
Thank you for applying for the [Role] position at [Company]. We've received your application and will review it within [timeframe].
If your background matches what we're looking for, we'll be in touch to schedule next steps.
Best regards,
[Your Name]
[HR Team]
9. Professional Introduction
Subject: Introduction — [Your Name], [Your Role]
Hi [First Name],
I'm [Your Name], [role] at [Company]. [One sentence about what you do or how you found them.]
I'm reaching out because [specific reason — mutual connection, shared interest, collaboration opportunity].
Would you be open to a brief conversation to explore this further?
Best,
[Your Name]
10. Graceful Decline
Subject: Re: [Original Subject]
Hi [First Name],
Thank you for thinking of me. After careful consideration, I'm not able to take this on right now due to [brief reason, optional].
I appreciate you reaching out and hope we can connect again in the future.
Best,
[Your Name]
Best Practices for Gmail Email Templates
Getting the most from templates means using them smartly, not robotically.
Personalize before sending. Templates are starting points, not finished emails. Always replace every [bracketed placeholder] and scan for anything that needs a personal touch. A template that feels canned undermines its purpose.
Keep templates short and scannable. Long templates are harder to quickly personalize and more likely to feel impersonal. Aim for 3–5 short paragraphs maximum.
Name templates clearly. Gmail’s template list is plain text — there’s no search, just a scroll. Use a consistent naming system, such as Sales: Cold Outreach, Support: Ack, Internal: Status Update. You’ll thank yourself when you have 20+ templates.
Audit templates regularly. Outdated templates with old job titles, pricing, or broken links make you look disorganized. Set a reminder to review your templates every quarter.
Don’t use templates for sensitive conversations. When someone reports a problem, sends a complaint, or shares difficult news — write a real reply. Templates are for routine, not relationship-critical communication.
Sending Personalized Emails at Scale
Gmail templates are great for one-off messages. But if you need to send the same customized email to dozens or hundreds of contacts — each one personalized with the recipient’s name, company, or other details — you need mail merge.
Mail Merge lets you send personalized bulk emails directly from Gmail using Google Sheets data. Each recipient gets their own custom email — name, company, link — while you send everything in one click.
Get Started →
With Mail Merge, you write your template once in Gmail using {{FirstName}}, {{Company}}, or any column from your spreadsheet, and the tool fills in the right value for each person automatically. It’s the natural next step when plain Gmail templates aren’t enough.
Learn more: How to do mail merge in Gmail with Google Sheets and how to send personalized bulk emails from Gmail.
Gmail Templates Not Showing? Here’s How to Fix It
If you saved a template but can’t find it in the compose menu, here are the most common causes.
Templates weren’t enabled properly. Go back to Settings → Advanced and confirm Templates is set to “Enable.” Then save settings again and reload Gmail.
You’re using the wrong Gmail account. Gmail templates are account-specific. If you have multiple accounts, verify you’re saving and inserting templates in the same account.
Browser or app issue. Templates work best in Gmail’s web app on a desktop browser. The Gmail mobile app has limited template support — if you’re on mobile, switch to desktop view or the web app.
The template was saved as a draft, not a template. When saving, make sure you went to three-dot menu → Templates → Save draft as template → Save as new template. If you only clicked “Save draft,” it went to your Drafts folder, not the Templates list.
Too many templates. Gmail has a limit of 50 templates per account. If you’ve hit the cap, delete unused templates to free up space.
Frequently Asked Questions
Conclusion
Gmail templates are one of the simplest productivity upgrades available in Gmail — and they cost nothing to set up. Once enabled, you can save any frequently written email as a gmail template and insert it in seconds, keeping your communication consistent and saving real time every week.
For one-to-one emails, the 10 templates above are a solid starting point. When you’re ready to send personalized email campaigns at scale, Mail Merge for Gmail takes templates to the next level — letting you customize every message automatically from a spreadsheet, without leaving Gmail.
Start with enabling gmail email templates in your settings today, then build your library as new repetitive emails come up. Within a week, you’ll have a personal template collection that handles the majority of your outbox.