Qualtir FAQ — Answers About Our Products

Question 1

What is Qualtir?

Accepted Answer

Qualtir is a productivity software company that builds Chrome extensions and web apps for Google Workspace. Our tools are trusted by 15M+ professionals worldwide and help teams work smarter with Gmail, Google Tasks, Google Meet, and Google Forms.

Question 2

Are Qualtir products free to use?

Accepted Answer

All Qualtir products offer a free tier so you can get started without a credit card. Each product also has paid plans that unlock higher limits, advanced features, and priority support. Pricing details are available on each product's page.

Question 3

Is my data safe with Qualtir?

Accepted Answer

Yes. Qualtir is ISO 27001 certified and GDPR compliant. We never sell your data to third parties. All data is encrypted at rest and in transit, and we undergo regular third-party security audits.

Question 4

Do Qualtir products work with Google Workspace for Business?

Accepted Answer

Absolutely. All Qualtir tools are compatible with personal Google accounts, Google Workspace Starter, Business, and Enterprise plans. Some features require admin-level installation, which your IT administrator can enable.

Question 5

How do I get support?

Accepted Answer

You can reach our support team via the Contact page or directly through each product's help center. Free users receive community support, while paid subscribers get priority email and chat support with faster response times.

Question 6

What is GPT Workspace?

Accepted Answer

GPT Workspace is an AI-powered Chrome extension that brings the capabilities of large language models — including GPT-4o and Gemini — directly into Gmail, Google Docs, Sheets, Slides, and Drive. It lets you draft, summarize, translate, and analyze content without leaving Google Workspace.

Question 7

Which AI models does GPT Workspace support?

Accepted Answer

GPT Workspace supports multiple leading AI models including GPT-4o, GPT-4 Turbo, Gemini Pro, and Claude. You can switch between models depending on your task and subscription plan.

Question 8

Can GPT Workspace read my existing emails and documents?

Accepted Answer

Yes. With your permission, GPT Workspace can read the content of the email or document you're currently working on to provide context-aware suggestions, summaries, and replies. It only accesses content you explicitly open.

Question 9

Does GPT Workspace require a separate OpenAI subscription?

Accepted Answer

No. GPT Workspace includes AI credits in its paid plans so you don't need to manage a separate API key or OpenAI account. Enterprise users can optionally connect their own API keys.

Question 10

What is Mail Merge for Gmail?

Accepted Answer

Mail Merge lets you send personalized bulk emails from Gmail using data from a Google Sheet. Each recipient gets a unique, personalized email that looks hand-written — not a blast from a marketing platform.

Question 11

How many emails can I send per day with Mail Merge?

Accepted Answer

Sending limits depend on your Google account type and Mail Merge plan. Personal Gmail accounts can send up to 500 emails/day, while Google Workspace accounts can send up to 2,000/day. Mail Merge respects these Google limits automatically.

Question 12

Can I schedule emails with Mail Merge?

Accepted Answer

Yes. You can schedule your mail merge campaign to send at a specific date and time. The free plan supports basic scheduling, while paid plans include multi-step follow-up sequences with conditional logic.

Question 13

Does Mail Merge track open and click rates?

Accepted Answer

Yes. Mail Merge includes built-in tracking for email opens, link clicks, and bounces. You can view campaign analytics directly inside Google Sheets or in the Mail Merge dashboard.

Question 14

What does Mail Agent do?

Accepted Answer

Mail Agent is an AI-powered Gmail extension that automatically processes incoming emails. It can classify messages, draft replies, extract action items, and even take actions on your behalf — like forwarding an email or adding a task — based on rules you define.

Question 15

How does Mail Agent differ from GPT Workspace?

Accepted Answer

GPT Workspace is an assistant you interact with manually — you invoke it when you need help. Mail Agent is autonomous — it watches your inbox and acts automatically based on your configuration. They complement each other perfectly.

Question 16

Can I customize what Mail Agent does with different types of emails?

Accepted Answer

Yes. Mail Agent uses a rules engine where you define triggers (e.g., "emails from unknown senders with invoice in subject") and actions (e.g., "label as Finance and forward to accounting@company.com"). You can create unlimited rules on paid plans.

Question 17

Is Mail Agent safe to use with sensitive business emails?

Accepted Answer

Mail Agent processes email metadata and content only to execute your rules. Data is not used for AI training. You can restrict Mail Agent to specific labels or senders for extra control.

Question 18

What is TasksBoard?

Accepted Answer

TasksBoard is a Kanban-style project management app built on top of Google Tasks. It gives you a visual board view of your Google Tasks, with drag-and-drop cards, team sharing, and multiple board layouts — without leaving the Google ecosystem.

Question 19

Does TasksBoard sync with Google Tasks?

Accepted Answer

Yes, in real time. Any task you create or update in TasksBoard is instantly synced to Google Tasks and vice versa. Your tasks are always available in Google Calendar, Gmail, and Google Tasks as well.

Question 20

Can I share boards with my team?

Accepted Answer

Yes. TasksBoard supports team workspaces where multiple members can view, edit, and assign tasks on shared boards. Sharing permissions can be set to view-only or full edit access.

Question 21

What views does TasksBoard support?

Accepted Answer

TasksBoard supports Kanban board view, list view, and a Gantt-style timeline view for planning. You can switch between views at any time without losing your data.

Question 22

Is there a mobile app for TasksBoard?

Accepted Answer

TasksBoard is a web app optimized for desktop use. On mobile, you can access it via your browser. Since it syncs with Google Tasks, you can also manage tasks natively through the Google Tasks mobile app.

Question 23

What is Mail Tracker?

Accepted Answer

Mail Tracker is a Gmail extension that notifies you in real time when your emails are opened and when links inside them are clicked. It helps sales teams and professionals know when to follow up at the right moment.

Question 24

Will recipients know their email is being tracked?

Accepted Answer

By default, tracking is invisible to recipients. You also have the option to add a visible tracking badge ("Tracked by Mail Tracker") if you prefer full transparency, which is recommended in some business contexts.

Question 25

Does Mail Tracker work on all emails?

Accepted Answer

Mail Tracker works with emails sent from Gmail in a standard browser. Tracking may not work if the recipient's email client blocks images or if they use certain privacy tools. Mail Tracker shows you when tracking is uncertain.

Question 26

Can I disable tracking for specific emails?

Accepted Answer

Yes. You can toggle tracking on or off for each individual email before sending using the Mail Tracker button in the Gmail compose toolbar.

Question 27

What is Form Timer?

Accepted Answer

Form Timer is a Google Forms add-on that lets you add a countdown timer to any Google Form. It's ideal for online exams, timed quizzes, and assessments where you need to enforce a time limit for respondents.

Question 28

What happens when the timer runs out?

Accepted Answer

When the timer expires, the form is automatically submitted with whatever answers the respondent has provided up to that point. Respondents see a warning in the final seconds so they can submit early if they're ready.

Question 29

Can I set different time limits for different questions?

Accepted Answer

Form Timer applies a single time limit to the entire form. Per-question timers are not currently supported, but you can create separate timed forms for different sections of an assessment.

Question 30

Does Form Timer work on mobile devices?

Accepted Answer

Yes. Form Timer is designed to work on any device that can open Google Forms, including smartphones and tablets. The timer is displayed prominently so respondents can track their remaining time.

Question 31

What is Record Meeting?

Accepted Answer

Record Meeting is a Chrome extension that lets you record and transcribe Google Meet calls without needing a Google Workspace paid plan. Recordings are saved directly to your Google Drive.

Question 32

Do other meeting participants need to install Record Meeting?

Accepted Answer

No. Only the person who wants to record needs the extension. Other participants do not need to install anything, though they will be notified that the meeting is being recorded.

Question 33

Where are my recordings stored?

Accepted Answer

Recordings are saved automatically to your Google Drive in a dedicated "Record Meeting" folder. You can share, download, or delete them like any other file in Drive.

Question 34

Does Record Meeting include automatic transcription?

Accepted Answer

Yes. Record Meeting can automatically generate a transcript of your meeting in multiple languages. Transcripts are saved as a Google Doc alongside the video recording in Drive.

Question 35

What is the maximum recording length?

Accepted Answer

On the free plan, recordings are limited to 30 minutes per session. Paid plans support unlimited recording length, limited only by your available Google Drive storage.

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